Shipping Policy
🚚 Free & Standard Shipping
Enjoy FREE standard shipping on all orders over AU$75 per transaction.
For orders under AU$75, a flat rate of AU$9.99 applies.
⏱️ Processing & Delivery Times
Orders are typically processed and verified within 2–3 business days, depending on order volume and product availability.
Estimated delivery time: 8–15 business days.
Note: High-demand periods such as sales and promotions may result in delayed dispatch or delivery times.
📦 Order & Address Changes
Once your order is placed, no changes can be made to the items, shipping address, or order details.
If you've entered an incorrect address, please contact us immediately via our Contact Us page.
We can only make updates before the order has been shipped.
❗ Lost or Stolen Packages
We are not responsible for lost or stolen packages and cannot offer replacements or refunds in such cases.
📧 Order Confirmation & Tracking
You'll receive an email confirmation and tracking number once your order has been processed and is ready to ship.
You can track your order here using your tracking number.
